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FAQ

Q. Is postage and VAT included in the price?
A. Yes, there is nothing else to pay! No hidden extras!
 
Q. Which postal service do you use?
A. All items are sent via recorded or special delivery by the Royal Mail.
 
Q. Do you ship internationally?
A. We do ship overseas but you would need to contact us, prior to placing your order, for an estimate on shipping charges, which will be dependant on weight and value.
 
Q. What payment methods do you accept?
A. Payment can be made via PayPal up to a value of £250. Orders over £250 should be paid via bank transfer.
 
Q. Are Certificates of Authenticity provided with my purchase?
A. C.O.A.'s are not normally issued by the various mints on bullion products. We can, on request issue a certificate of our own guaranteeing fineness and authenticity. If C.O.A.'s are issued for any particular item by the relevant mint, this will be noted in the item description.
 
Q. Are capsules provided?
A. All items are normally supplied encapsulated unless stated otherwise.