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Terms & Conditions

By using this website and/or entering into dealings with us you agree to accept the following Terms & Conditions. We reserve the right to update and change the website and these terms without prior warning or notice. These Terms & Conditions do not affect your statutory rights. Payment can be made via PayPal, bank transfer or cheque. If paying via cheque please note that goods will not be dispatched until payment has cleared. Payment for orders above £250 should be settled via bank transfer or cheque, due to PayPal fees, unless prior agreement is reached with us to pay via PayPal in which case the PayPal fee of 3% of the order value will be added to your invoice. You will be required to provide a delivery address at time of order. The delivery address MUST match the address provided by PayPal. We do not deliver to PO Box addresses. We cannot be held responsible for delays to the postal system which may affect delivery of your goods, which are beyond our control. Ownership of goods passes to the customer once full payment is received and a signature has been accepted at the address provided by the client at the time of order. Failure to deliver an order on our part will result in a full refund of the original amount paid or goods as a replacement. No liability will be accepted by us for any price fluctuation in those circumstances. Orders can be placed through the website or by calling us on the number shown on the website. Once you have placed an order cancellation is NOT possible under the distance selling regulations due to the fluctuating nature of the precious metals market. We reserve the right to pursue payment for all orders placed. The right to cancel under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 does not apply because the price of all goods that we sell is dependent upon fluctuations in the financial markets that are beyond our control. We are happy to provide you with a refund or exchange in line with your rights as a consumer. Refunds will only be allowed if the item you receive is damaged or not as described. We cannot be held responsible for the condition in which any mint provided packaging is received. For orders over £5,000 or for cumulative orders of over £10,000 in any one year we require a certified copy of the purchaser's photographic ID, and a copy of a recent utility bill. All personal information provided will be treated in accordance with the Data Protection Act of 1998. We aim to provide accurate product and pricing information however, pricing or descriptive errors may occur. In the event that any item is listed at the wrong price or with incorrect information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item shows an incorrect price, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice. If you have any queries regarding these terms, please email us on sales@yorkshirebullion.co.uk